PetSmart is a well-known brand that caters to the needs of pets and their owners. With numerous locations worldwide, PetSmart offers a wide range of products and services for pets, including food, toys, grooming, and veterinary care. The brand is known for its commitment to providing top-notch customer service and ensuring the well-being of pets. PetSmart also offers adoption services, allowing customers to give a forever home to animals in need. With a user-friendly website and convenient online shopping options, PetSmart makes it easy for pet owners to find everything they need for their furry friends. With a positive reputation and a loyal customer base, PetSmart continues to be a trusted name in the pet industry.
Reviews
I’ve been to Petsmart a couple times since they opened and I have to say I’m thoroughly impressed. The store is laid out well, it’s brightly lit, shelves are stocked, it’s clean and the employees genuinely seemed to want to help you. My only complaint would be that the prices are a bit higher then what I’d pay if purchasing online but it is a brick and mortar so I can understand since they have a higher overhead
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*edit 4/5/19 - I have now been to this location approximately 8x. I have been in with my friends dog as well as my cat and the staff is always friendly and helpful.
Unfortunately, I’m not impressed with the groomers and the length of time it takes for them to execute a standard grooming. I will say that the woman who handled my cat was very professional even after I expressed my disappointment in not being told my cat would be there for 3-4 hours. The groomer kept me in the loop during her stay and my cat seemed happy when I picked her up however because of how the grooming is expedited with multiple cats/dogs and being rotated between them I won’t return for grooming. I’d prefer to have an appointment where my cat sees a groomer that’s dedicated to one animal from start to finish.
**they price match Chewys and Amazon!!
Had a great groom session with Justina for our Goldendoodle. It took longer than usual (4-5 hours) but they were patient with our dog who has a hard time with the dryer.
Our associate name Emily was amazing! She was super warm and friendly with so much knowledge about the fishes. If I can give her a hundred star for her customer service I would. She deserve Employee of the year!! Thank you so much Emily for your outstanding work!!
Picked up this tiny cute kitten in South Philly. But first, a trip to the pet shop. This petsmart made everything easy as they had most of the starting kit. I would have liked a larger selection of kitten can food but I don’t think there is one. Anyway, my cat and I are content with the current items. Will probably be some more things needed in the future I’m sure, would recommend.
Beautiful store great parking. Friendly people. I would like to see additional cashiers when the one lane gets overwhelmed
Had everything I needed and it was pretty well stocked. Staff were helpful and pleasant
Favorite pet store with great selection, friendly knowledgable staff and free onsite parking at Liberty Square. Our dog loves their house brand Whimzies edible dental treats. Pet Smart helped train our shiba puppy, groomed him, and even coaxed him to do a photo op with their Easter Bunny. Do download their app to earn points for discounts, coupons and alerts for free events.
Best PetSmart by far. They have the best fish and fish tanks
Location
1415 Washington Ave, Philadelphia, PA 19146, United States
Hours
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Updating...
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